Job: Medical Assistant

Summary:
Provides medical and office support services to prescribers and nurses within CODAC clinical settings.

Essential Duties and Responsibilities:
1. Assists with initiation and faxing of communication documents as directed by prescribers or nurses (i.e. Prior Authorizations, PCP Coordination forms).
2. Takes vital signs of members when appropriate.
3. Obtains charts from Medical Records and returns charts as needed.
4. Obtains Urine Drug Screen samples from members, when appropriate.
5. Returns phone messages from members, when asked to do so by the prescriber or nurse.
6. Reviews next day appointment charts to determine needed chart updates. Clips chart update forms to outside of chart for completion by prescriber or nurse.
7. Performs various office duties, such as shredding documents, filing, and sorting mail, lab reports, faxes from pharmacies, etc.
8. Completes necessary charting and record keeping in accordance with agency and funding source requirements.
9. Performs other related duties as directed.

Required Competencies:
1. Ability to interact effectively with other service providers.
2. Ability to communicate effectively orally and in writing.
3. Ability to take vital signs.
4. Ability to process routine laboratory tasks.
5. Ability to communicate effectively with members and assist them as necessary.
6. Possesses a general understanding of mental health and substance abuse disorders.
7. Ability to assist with completion of system forms.
8. Possesses familiarity with medical terminology.

Minimum Qualifications:
Graduate of an accredited Certified Medical Administrative Assistant program. Experience working in a clinical setting. A minimum of one year experience in general office skills, customer service, insurance and billing, and patient care.